--- title: Who do I contact about a DZMx, SKYTRAC or Flightcell? description: SKYTRAC is your tracking service provider for the DZMx and Flightcell manufactures it. What to contact each of us about, and who to approach first. --- [Skip to content](https://go.skytrac.ca/knowledge/who-do-i-contact-about-a-dzmx-skytrac-or-flightcell#main-content) [![SKYTRAC Logo-Color-3](https://go.skytrac.ca/hs-fs/hubfs/SKYTRAC%20Logo-Color-3.png?width=250&height=45&name=SKYTRAC%20Logo-Color-3.png)](https://go.skytrac.ca/knowledge) Open main navigation Close main navigation Welcome to our Knowledge Base! - There are no suggestions because the search field is empty. 1. [Help Center](https://go.skytrac.ca/knowledge) 2. [Transceivers and Hardware](https://go.skytrac.ca/knowledge/transceivers-and-hardware) 3. [DZMx](https://go.skytrac.ca/knowledge/transceivers-and-hardware#dzmx) # Who do I contact about a DZMx, SKYTRAC or Flightcell? The DZMx is manufactured by Flightcell International, who do not provide a tracking service. SKYTRAC is your tracking service provider, and our tracking platforms, TrooTrax & SkyWeb, supports DZMx flight events and position tracking, voice and PTT. ### Contact SKYTRAC Please contact us at support@skytrac.ca or on +1 250 765 2393 for anything relating to your tracking service, including: - Setting up tracking services on a new or existing unit - The tracking destination and its configuration - Whether your position reports are reaching the platform - Your SKYTRAC account and airtime ### Contact Flightcell Please contact Flightcell support at tech@flightcell.com for anything relating to the equipment itself, including: - Hardware faults - Installation, including engine inputs and wiring - Firmware - Warranty and returns If you are not sure which applies, please contact us first. 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