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How do I look up my aircraft's flight history in Asset Manager?

Asset Manager keeps a record of every message your units have sent: position reports, trip starts and stops, and messages from the aircraft. You will need an Asset Manager account to view it. If you do not have one yet, email support@skytrac.ca and we will get you set up.

Pulling up your records

  1. Log in to Asset Manager, hover over History and select Historic Info.
  2. Choose your company account under Select Client, then pick the unit by IMEI, registration or serial number.
  3. Enter the Earliest Date/Time and Latest Date/Time and click Get Info For Dates. For the last day only, click Get Last 24 Hr Info.
  4. Check the message box at the top. It tells you how many records were found, or that there is no data for that range.
  5. Click Select beside any row to see the full details of that message.
  6. Click Get Spreadsheet to download the records currently on screen.

Reading the results

Each row shows the message type, message time, speed, altitude, course, latitude, longitude, GPS source and trip number. All times are in UTC.

Records are sorted by Session Time, which is when our system received the message. To sort by the time the unit stamped on the message when it sent it, choose Message Embedded Time.

What the message types mean
  • SCHED – a regular position report
  • SCHED_MULTI – a multi-position (burst) report
  • POWER_ON – the unit powered on
  • DEPARTURE and ARRIVAL – the start and end of a trip
  • BUTTONS_PRESSED – a button or switch on the dialer was used
  • MMU_MESSAGE – a text sent from the MMU-II. Select the row to read it.
  • CHANGE_OF_FLIGHT_PLAN – the flight plan changed
  • XML_FLIGHT_SUMMARY – a flight summary report
Not seeing the data you expected?

An empty result is usually one of these three limits:

  • You can pull up to 60 days at a time.
  • A range can only cover two calendar months. April 1 to May 30 works. April 15 to June 14 returns nothing, because it touches three months.
  • You can go back up to one year.

If your history shows FORWARDED_MESSAGE in place of the normal reports, email support@skytrac.ca with the unit serial number and the aircraft registration.

Need a hand?

Email support@skytrac.ca or give us a call and we will take it from there.