---
title: How do I create a new user account in WebSentinel?
description: WebSentinel user accounts are created from the Users page in MyLatitude. The steps to create an account, and the password requirements.
---

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# How do I create a new user account in WebSentinel?

WebSentinel user accounts are created in MyLatitude. Once the account has been created, its permissions must also be assigned before the user is able to view any aircraft.

### Create the account

1. In WebSentinel, select the application dropdown in the top toolbar and choose Admin to open MyLatitude.
2. Select the Account tab, then the Users page.
3. Select Add User, located above the search box.
4. Enter the username, first name and last name.
5. Enter the password and confirm it.
6. Select Create User.

Passwords must be at least six characters in length and meet at least three of the following requirements: contains lowercase characters, contains uppercase characters, contains numeric characters, contains special characters, or is longer than seven characters.

### Assign the user's permissions

A new account has no aircraft assigned to it. The user will be able to sign in, but will not see any aircraft or tracking data until permissions are assigned. For the full procedure, please refer to [How do I control which aircraft and data a user can see in WebSentinel?](https://go.skytrac.ca/knowledge/how-do-i-control-which-aircraft-and-data-a-user-can-see-in-websentinel)

If you have any issues or questions, please contact our support team at support@skytrac.ca.

 

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