---
title: How do I get access to the SKYTRAC Mobile App and where do I download it?
description: How to request SKYTRAC Mobile App access for your organisation and where to download the app, with direct links to the App Store and Google Play.
---

[Skip to content](https://go.skytrac.ca/knowledge/how-do-i-get-access-to-the-skytrac-mobile-app-and-where-do-i-download-it#main-content)

[![SKYTRAC Logo-Color-3](https://go.skytrac.ca/hs-fs/hubfs/SKYTRAC%20Logo-Color-3.png?width=250&height=45&name=SKYTRAC%20Logo-Color-3.png)](https://go.skytrac.ca/knowledge)

Open main navigation

Close main navigation

 Welcome to our Knowledge Base!

- There are no suggestions because the search field is empty.

1. [Help Center](https://go.skytrac.ca/knowledge)
2. [SKYTRAC Mobile](https://go.skytrac.ca/knowledge/skytrac-mobile)

# How do I get access to the SKYTRAC Mobile App and where do I download it?

The SKYTRAC Mobile App is available to operators using SkyWeb, WebSentinel or TrooTrax. Access is granted at the organisation level first, and each user then downloads the app to their own device.

There is no additional charge for SKYTRAC Mobile access.

### 1. Request access for your organisation

If your organisation does not currently have access to the SKYTRAC Mobile App, you can submit a request at [www.skytrac.ca/skytrac-mobile](https://www.skytrac.ca/skytrac-mobile).

### 2. Download the app

The SKYTRAC Mobile App is available for both iOS and Android devices.

| iOS | [Download from the App Store](https://apps.apple.com/ca/app/skytrac-mobile/id6753086819) |
| --- | --- |
| Android | [Download from Google Play](https://play.google.com/store/apps/details?id=com.skytrac.troo_tracking_mobile&pcampaignid=web_share) |

If you have any issues or questions, please contact our support team at [support@skytrac.ca](mailto:support@skytrac.ca).

 

- [Flight Following and Account Management](https://go.skytrac.ca/knowledge/flight-following-and-account-management#main-content)

    - [TrooTrax](https://go.skytrac.ca/knowledge/flight-following-and-account-management#trootrax)
    - [SkyWeb](https://go.skytrac.ca/knowledge/flight-following-and-account-management#skyweb)
    - [WebSentinel](https://go.skytrac.ca/knowledge/flight-following-and-account-management#websentinel)
    - [Asset Manager](https://go.skytrac.ca/knowledge/flight-following-and-account-management#asset-manager)
- [Transceivers and Hardware](https://go.skytrac.ca/knowledge/transceivers-and-hardware#main-content)

    - [ISAT-200A](https://go.skytrac.ca/knowledge/transceivers-and-hardware#isat-200a)
    - [SkyNode S100 and S200](https://go.skytrac.ca/knowledge/transceivers-and-hardware#skynode-s100-and-s200)
    - [DZMx](https://go.skytrac.ca/knowledge/transceivers-and-hardware#dzmx)
    - [RockAIR](https://go.skytrac.ca/knowledge/transceivers-and-hardware#rockair)
    - [Sky Connect Trackers](https://go.skytrac.ca/knowledge/transceivers-and-hardware#sky-connect-trackers)
    - [DLS-140](https://go.skytrac.ca/knowledge/transceivers-and-hardware#dls-140)
    - [IONode](https://go.skytrac.ca/knowledge/transceivers-and-hardware#ionode)
- [SKYTRAC Mobile](https://go.skytrac.ca/knowledge/skytrac-mobile)
- [General Troubleshooting & FAQ](https://go.skytrac.ca/knowledge/general-troubleshooting-faq)
- [Activation and Deactivation](https://go.skytrac.ca/knowledge/activation-and-deactivation)
- [Installation Manuals](https://go.skytrac.ca/knowledge/installation-manuals)
- [Cockpit dialers and displays](https://go.skytrac.ca/knowledge/cockpit-dialers-and-displays#main-content)

    - [CDP-300 and DVI-300](https://go.skytrac.ca/knowledge/cockpit-dialers-and-displays#cdp-300-and-dvi-300)
    - [MMU-II](https://go.skytrac.ca/knowledge/cockpit-dialers-and-displays#mmu-ii)
- [Contacting SKYTRAC](https://go.skytrac.ca/knowledge/contacting-skytrac#main-content)

    - [Technical Support](https://go.skytrac.ca/knowledge/contacting-skytrac#technical-support)
    - [Sales](https://go.skytrac.ca/knowledge/contacting-skytrac#sales)
    - [Billing](https://go.skytrac.ca/knowledge/contacting-skytrac#billing)
    - [Aftermarket](https://go.skytrac.ca/knowledge/contacting-skytrac#aftermarket)

[![SKYTRAC Logo-White](https://go.skytrac.ca/hs-fs/hubfs/SKYTRAC%20Logo-White.png?width=170&height=31&name=SKYTRAC%20Logo-White.png "SKYTRAC Logo-White")](https://www.skytrac.ca)

Technical Support

[support@skytrac.ca](mailto:support@skytrac.ca)

[+1 250 765 2393](tel:+12507652393)

Answered 24/7

Aftermarket and RMAs

[aftermarket@skytrac.ca](mailto:aftermarket@skytrac.ca)

Repairs and warranty

Billing

[ar@skytrac.ca](mailto:ar@skytrac.ca)

Invoices and payments

Sales

[sales@skytrac.ca](mailto:sales@skytrac.ca)

Quotes and orders

Popular Topics

[Flight following](https://go.skytrac.ca/knowledge/flight-following-and-account-management)

[Hardware](https://go.skytrac.ca/knowledge/transceivers-and-hardware)

[Activations](https://go.skytrac.ca/knowledge/activation-and-deactivation)

[SKYTRAC Mobile](https://go.skytrac.ca/knowledge/skytrac-mobile)

Resources

[Documentation Center](https://www.skytrac.ca/resources/documents/)

[Videos](https://www.skytrac.ca/resources/videos/)

[Webinars](https://www.skytrac.ca/resources/webinars/)

[Certifications](https://www.skytrac.ca/company/certifications/)

News and Media

[Press releases](https://www.skytrac.ca/resources/press/)

[Case studies](https://www.skytrac.ca/resources/case-studies/)

[White papers](https://www.skytrac.ca/resources/white-papers/)

[Magazine](https://www.skytrac.ca/resources/magazine/)

Connect

[LinkedIn](https://ca.linkedin.com/company/skytracsystems)

[Facebook](https://www.facebook.com/SKYTRAC-Systems-Ltd-344178569011082/)

[X](https://twitter.com/skytracsystems)

[YouTube](https://www.youtube.com/channel/UCQedmJEZf8TvepEuDm9W3tQ)

Copyright © 2026 SKYTRAC Systems Ltd.

[Privacy](https://www.skytrac.ca/privacy-policy/)    [Terms](https://www.skytrac.ca/company/terms-conditions/)