How do I return a unit for repair or an RMA?

Returns, repairs and RMAs are handled by the aftermarket team.
Email aftermarket@skytrac.ca to start one.

Include the part number, the serial number, the aircraft registration, and a short description of the fault or the reason for return. If technical support has already looked at the unit, mention the ticket so we can pick up where that left off.

We will confirm the RMA number and the shipping address before you send anything.