SkyLink 7100™
  1. Help Center
  2. SkyLink 7100™

Why can I not connect to the SkyLink WiFi?

Verify that the WiFi SSID (located on the box or back panel of the device) matches the WiFi network shown on your personal device. If they match, try one (or all) of the following:

  • If typing in the WiFi password, use the number zero instead of the letter “O”.
  • If you did not previously, use a phone or tablet to scan the QR code found on the label to automatically connect to the WiFi.
  • Switch your mobile device into airplane mode before connecting to the SkyLink WiFi.
  • If you used a mobile device, try using a tablet (or vice versa) to log on.

If you are still unable to connect to the SkyLink device’s WiFi, please contact our support team for further assistance.