How do I activate or deactivate a unit?
Activating a unit
A request form is on its way. Until it is live, email support@skytrac.ca and include:
- the product name and serial number of the unit
- the aircraft registration and type
- the platform account the unit should appear in (SkyWeb, TrooTrax or WebSentinel)
- the date you would like service to start
We will confirm once the unit is active.
Deactivating a unit
Email support@skytrac.ca with the unit serial number and the reason for deactivation, and tell us whether it is seasonal or permanent. Seasonal stand-downs are handled differently from permanent cancellations, so please say which one applies.