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How do I activate or deactivate a unit?

Activating a unit

A request form is on its way. Until it is live, email support@skytrac.ca and include:

  • the product name and serial number of the unit
  • the aircraft registration and type
  • the platform account the unit should appear in (SkyWeb, TrooTrax or WebSentinel)
  • the date you would like service to start

We will confirm once the unit is active.

Deactivating a unit
Email support@skytrac.ca with the unit serial number and the reason for deactivation, and tell us whether it is seasonal or permanent. Seasonal stand-downs are handled differently from permanent cancellations, so please say which one applies.