Flight Following and Account Management
Day to day use of SKYTRAC’s flight following platforms, including SkyWeb, TrooTrax, WebSentinel and Account administration.
TrooTrax
- How to access TrooTrax Web
- How to change your account password in TrooTrax
- How do I find and track an aircraft in TrooTrax?
- What do the aircraft icons and status colours mean on the TrooTrax map?
- How do I confirm an event, alarm or emergency in TrooTrax?
- How do I review a previous flight in TrooTrax?
- How do I send and receive text messages with an aircraft in TrooTrax?
- How do I create a new user account in TrooTrax?
- How do I change an aircraft's icon, colour and track colour in TrooTrax?
- How do I create a role and control what a user can see in TrooTrax?
SkyWeb
- How do I reset a SkyWeb password or unlock an account?
- How do I use SkyMail in SkyWeb to send and receive messages with my aircraft?
- How do I export my aircraft's position data from SkyWeb?
- How do I change/update an aircraft's call sign in SkyWeb?
- How do I suspend or delete a SkyWeb user account?
- How do I refresh SkyWeb to check for new reports now?
- How do I add a new user to SkyWeb?
- How do I change an aircraft's icon in SkyWeb?
- How to change Timezone in SkyWeb
- How should we be accessing the platform?
WebSentinel
- How do I produce a flight time report for an aircraft or my fleet?
- How do I send and receive messages with an aircraft in WebSentinel?
- How do I reset a user’s password in WebSentinel?
- What do the aircraft colours mean on the WebSentinel map?
- How do I get access to WebSentinel?
- How do I forward my aircraft’s tracking data to a forestry agency?
- How do I control which aircraft and data a user can see in WebSentinel?
- How do I create a new user account in WebSentinel?
- How do I export tracking data from WebSentinel?
- How do I find an aircraft’s phone number in WebSentinel?
- How do I set up email notifications for aircraft events in WebSentinel?
- How do I change the time zone in WebSentinel?
- Why can I not see one of my aircraft in WebSentinel?
Asset Manager
- How do I log in to Asset Manager or request an account?
- How do I look up my aircraft's flight history in Asset Manager?
- How do I check when my Sky Connect tracker last reported?
- Why are my Sky Connect position reports showing as FORWARDED_MESSAGE?
- How do I change my Asset Manager password or email address?