I cannot track the RockAIR

RockAIR stopped reporting ususally related to below setting

Pre-requistics

Download ROCKCONNECT APP for and connect ROCKAIR via Bluetooth, default password : 1234

IOS: https://apps.apple.com/ca/app/rockconnect/id904965550

Android: https://play.google.com/store/apps/details?id=uk.rock7.connect.r7connect&hl=en_CA

1) Enable Tracking, Check Interval & turn off Active Sense mode

Navigate Tracking Setting->

i)Tracking ON/OFF-> Select ON

ii)Transmit Frequency-> Select preferred reporting interval

iii) Activity Sense On/Off -> Select OFF

3) Enable Cellular Tracking & Power Input

Navigate Mailbox Setting->

i)GPRS Strategy-> Select Prefer Speed Bias

ii) External Power Mode-> Select Unlimited+Activation